FAQ

Shipping

How long does shipping take?

Orders are processed within 1–3 business days. Shipping typically takes 5–10 business days depending on your location.

Will I receive tracking information?

Yes! Once your order ships, you will receive an email with a tracking number so you can follow your package.

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Returns & Exchanges

Do you accept returns or exchanges?

As a small business, all sales are final. We do not offer returns or exchanges. Please review your order carefully before completing your purchase.

What if my item arrives damaged?

If your jewelry arrives damaged or defective, please contact us within 48 hours of delivery and include a photo of the item along with your order number.

Once verified, we will send you a replacement item at no additional cost.

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Jewelry Care

How should I care for my jewelry?

To keep your jewelry looking its best:

• Avoid water, perfumes, and lotions

• Remove jewelry before swimming or showering

• Store your jewelry in a dry place or jewelry box

• Clean gently with a soft cloth

Proper care will help maintain the beauty and longevity of your jewelry.

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Contact

How can I contact you?

If you have any questions about your order, please reach out to us via the contact form located at the bottom of the home page and we’ll be happy to help.